Email: customercare@getwavenetworks.com

Phone #: 1 (800) 542-3193

Monday’s – Friday’s: 8:00AM – 8:00PM EST

Saturday’s & Sunday’s: 10:00AM – 5:00PM EST

The best & fastest way to speak with a customer care agent is by going to “My Account” and press/click on the blue chat button & select either chat or call. If you call in you might experience a wait time depend on how busy our agents are. Sending a text in the chat is the fastest way to get in touch with us. 



Please use the ticket system to report an EMERGENCY issue outside of business hours. (EMERGENCIES ONLY).  

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