Email: customercare@getwavenetworks.com
Phone #: 1 (800) 542-3193
Monday’s – Friday’s: 8:00AM – 8:00PM EST
Saturday’s & Sunday’s: 10:00AM – 5:00PM EST
The best & fastest way to speak with a customer care agent is by going to “My Account” and press/click on the blue chat button & select either chat or call. If you call in you might experience a wait time depend on how busy our agents are. Sending a text in the chat is the fastest way to get in touch with us.
Please use the ticket system to report an EMERGENCY issue outside of business hours. (EMERGENCIES ONLY).
Get qualify for a $12.00 ACP Tablet with FREE monthly service or FREE / Discounted Home Internet.
The Affordable Connectivity Program Or ACP program provides discounted broadband service to eligible consumers in the US.